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ACN (UK) Website Privacy Policy

Introduction

  • Aid to the Church in Need is committed to protecting your privacy, and respecting the dignity and rights of our benefactors and staff. Our Privacy Policy is set out on this page. It should be read in conjunction with the terms of use of this website. If you have any queries about this Privacy Policy please write to: Aid to the Church in Need, 12-14 Benhill Avenue, Sutton SM1 4DA or email: acn@acnuk.org
  • Aid to the Church in Need (United Kingdom) is a Pontifical Foundation of the Catholic Church and is a registered charity in England and Wales (1097984) and in Scotland (SC040748) and is a Company Limited by Guarantee registered in England and Wales, Company Number 4747666. ACN Trading Limited is a wholly owned subsidiary oftAid to the Church in Need (United Kingdom) and trades on its behalf.  ACN Trading Limited is registered in England and Wales, Company Number 3298216. In this Policy, ‘we’ and ‘us’ mean both the charity and its subsidiary. Each of these organisations is a Data Controller under the data protection legislation.

England and Wales (1097984) and in Scotland (SC04074

Collecting and sharing your personal data

  • Personal data is information relating to a person which is recorded and processed by us. Personal data can include information such as your name, postal address, email address, phone number, credit/debit card details and whether you are a tax payer so that we can claim Gift Aid.  
  • We acquire your personal data when you contact us or register to receive information, make a donation, purchase goods, enquire about events or in any other way supply us with personal data.
  • We wish to ensure that the information that we hold about you is accurate. Please contact us if you wish to advise us of any changes to your personal data.
  • We will only use the personal data you supply for the specific purpose stated at the point you submitted it. We will not share your personal data with other organisations for the purposes of those organisations’ marketing. We share your information with third-party suppliers but only for the purposes of carrying out our work, for example, despatching goods or information by mail. We may on occasion be required by law to pass on your personal data. For example, we would have to pass on information for a Gift Aid audit by Her Majesty’s Revenue and Customs.
  • If we find it necessary to transfer, process or store personal data outside the European Economic Area (EEA), we will put in place suitable safeguards to protect such data, including using the European Commission approved standard contractual clauses in contracts governing these activities.

 

Protecting your personal financial data

  • We are committed to ensure that the personal financial data you disclose to us is kept safely.
  • If you use your credit or debit card to donate to us, buy something or make any other payment online, we will ensure that this is done securely and in accordance with the Payment Card Industry Data Security Standard.
  • We use WorldPay to process online transactions for donations and purchases made via this website. We have no access at any time to the card details which you submit online to WorldPay.

 

Your rights

  • It is always your choice as to how we use your personal data to communicate with you, and you can change any of your preferences at any time and we will respect your wishes. You have the right to request us to restrict our processing of your personal data or to stop processing it altogether. You also have the right to ask us to stop sending you information.
  • Whenever you undertake a transaction on our website, we will give you the opportunity to change your communications preferences in a simple and straightforward manner.
  • Under the Data Protection Act 1998 you have the right to request a copy of the personal data we hold about you and to have any inaccuracies corrected. If you wish to exercise this right, please contact the Data Protection Officer at Aid to the Church in Need, 12-14 Benhill Avenue, Sutton SM1 4DA.

 

Other information collected from our website

  • We accumulate data about your visit to this website. For example, we gather information such as the date and time of your visit to the website and the page you observed. This information helps us to learn about your personal interest in our work, which may help us to plan content for the website. We collect data from our website for monitoring and reporting purposes, and to help us supply users with relevant information and services from us. 

Cookies

  • As is common practice with almost all professional websites, this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience.
  • You can disable cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality and features of this and many other websites that you visit. Therefore it is recommended that you do not disable cookies.
  • This website offers e-commerce and payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.
  • When you submit data to us through a form such as those found on contact or comment pages, cookies may be set to remember your user details for future correspondence.
  • We may use cookies to identify whether certain messages have been displayed to you in order to keep the number of such messages displayed to a minimum.
  • This site uses Google Analytics, which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page.
  • As we sell products, it is important for us to understand statistics about how many of the visitors to our site actually make a purchase and this is the kind of data that these cookies will track. This means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.
  • We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work, social media sites including Facebook and Twitter will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.
  • Some of the content on our site may be provided by third parties. This includes but is not limited to: Google Maps for interactive mapping, YouTube or Vimeo for hosted video and Flickr for images. When you visit a page containing content from one of these sites a cookie may be set. We do not have any control over these cookies and you should check the relevant third party website for more information about these.

Modifications to this Privacy Policy

  • We may update the terms of this policy at any time, so please do check it from time to time. We will notify you about significant changes in the way we treat personal data by placing a prominent notice on our website. By continuing to use our website you will be considered to have accepted such changes.